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Automation of Reminders

Go to: Clients menu > Reminder Schedule.

Enhanced functionality has been added to the Reminder Schedule in this version allowing you to automate the running of reminders.

In order to automate the running of reminders you must enter the details on the new Reminder Setup window.

A Setup button has been added to the Reminder Schedule button.

Reminder Setup window:

From this window you can enter:

  1. Default Start Date Options - these relate to the From date on the Reminder Schedule window.

    The options are:

Default End Date - this relates to the To date on the Reminder Schedule window. This setting is related to how often you send reminders, for example, use 7 days if you send reminders weekly or 14 days if you send them fortnightly.

Enter the number of days from the start date. In the example above, 7 was entered as the Default End Date, therefore, the To date is displayed as seven days after 16 January 2012, which is 22 January 2012.

Please note, if you select the 1st day of the next month option, VisionVPM automatically displays the correct end date for the next month, and displays zero as the Default End Date.

For example, if today was Friday, 13 January 2012, the From and To dates would be displayed as 1 FEB 12 and 29 FEB 12, the first and last days of February 2012.

If the Default End Date is 0 and options other than None or 1st day of the next month are selected, VisionVPM will prompt the user to enter a Default End Date.

  1. Contact Types - these are used to match the reminder output with each clients' Contact type and are based on the settings in Maintenance > Computer Defaults.

    The options are:

    a) an adhoc report to print.

    b) a default vet to print on the report

    c) a default printer

  2. Select Auto-merge Options. These are:
  3. Clear reminders from the list that have already been notified in the last x days - For example, if you enter 7, VisionVPM will remove reminders from the Reminder List window that have a Notified date seven days or less. This stops sending duplicate reminders.

Once you have all required details on the Reminder Schedule window, you are ready to run your reminders.

To run automated reminders

Once you have entered the details on the Reminder Setup window, VisionVPM will default to these settings whenever you run the Reminder Schedule. To change the settings, click Setup.

A Merge arrow has been added to the Reminder Schedule window and the Reminder List window.

The two options are:

A Merge arrow has been added to the Reminder List window.

The two options are:

No Reminder Setup settings

When you select the Run and Auto-Merge Results option from the Reminder Schedule window, and there are no automatic merge settings, one of the following prompts will be displayed:

This prompt will be displayed in the following circumstances:

Click Yes, and VisionVPM will display the settings of another workstation which you can change if required.

This prompt will be displayed in the following circumstances:

Click Yes to display the Reminder Setup window and enter settings.

VisionVPM will now print adhocs for all clients on the reminder list window with a Contact Method of Mail, when you have selected Matching contact method only and Adhocs Report.

See Also

Reminders

The Reminder Process

Manual Reminders

Automatic Reminders

Daily Reminders

Merging Reminders & Marketing Lists