Credits

When a client is returning stock there are two different processes to consider:

1. If the client is returning ALL stock items on an invoice you can use the Reverse function on the Client Activity window.
2. However, if the client is only returning one or more items on an invoice, you must process a negative invoice.

If the client wants a cash or eftpos refund you will need to do a negative payment to refund money. The other option is to leave the client's account in credit if the client is a regular customer.