How to mark an animal as inactive

Animals can be marked as inactive if they or their owners have not visited the clinic for some time or if the animal has been rehomed.

Go to: Clients menu > Animal Details > select animal.

1. From the Animal Details window, select the Inactive check box.
2. Click Save, and then click Yes to the following prompt:

   

   • It is important that all outstanding reminders for the inactivated animal are removed.

This process marks the animal as inactive and removes all outstanding reminders for the animal.

If either the Hide animals Inactive or Hide animals Both option has been selected in Main menu > Maintenance module > Maintenance menu > System Defaults > Client tab, the inactive animal will not be displayed on the Client Details window.

If either of these option has not been selected, the inactive animal will remain on the Client Details window, but will be displayed in brown and at the bottom of the list.

Inactive animals will not be displayed automatically on the Animal List window.

To view inactive animals on the Animal List window select the Include Inactives check box.

Inactive animals will be coloured light blue, so that they are easily differentiated from active animals. Deceased animals, are displayed in grey. In the example below, Josh has been marked as inactive and Jo has been marked as deceased.